Return Policy
We want you to love your purchase, and we stand behind the quality of everything we make.
Due to the nature of our products, all sales are final. However, if your order arrives damaged or there’s an issue with your item, please reach out to us within 7 days of receiving your order and we’ll make it right.
To start a claim, email us at bobsbathandbody@gmail.com with your order number and a photo of the issue.
Please note:
- We do not accept returns or exchanges on used products
- Shipping costs are non-refundable
- Scent preference is subjective, so we are unable to offer returns based on scent selection
If you have any questions before purchasing, feel free to reach out—we’re always happy to help you find the perfect product.